How Leon’s Achieved 99.8% Inventory Accuracy and 90% Time Reduction

How Leon’s Achieved 99.8% Inventory Accuracy and 90% Time Reduction

The Challenge: Counting on Efficiency

 

Before partnering with Cypher Robotics, Leon’s relied on traditional, manual inventory counting methods across its extensive network of retail and warehouse locations. This manual process was inefficient and presented multiple challenges including labour shortages, safety concerns, and high operational costs.

Operational Halt: The labour-intensive counting process required warehouse aisles to be shut down and the ERP system access to be halted for those locations, effectively stopping sales and fulfillment in the counted zones.

Massive Resource Drain: The task consumed an average of 20 hours per week, per store, diverting valuable employees from core, customer-facing roles like sales and order processing. With over 300 locations, this resulted in thousands of lost productive hours nationwide.

Inconsistent Coverage: The showroom, a high-value area, could only achieve a 20% daily cycle count, meaning it took a full five days to confirm 100% of the showroom inventory, leading to delays and potential stock-outs.

Automated Inventory Counting

The Solution:

Intelligent Automation

Cypher Robotics introduced an innovative robotic solution designed to address these critical pain points without disrupting Leon’s existing infrastructure. 

See the robots in action in the video below.

Tailored Technology:

Cypher Robotics deployed its flagship Captis solution—an Autonomous Mobile Robot (AMR) that utilizes an integrated, tethered drone for warehouses and/or RFID reader for retail spaces. The unique AMR/Drone combination allowed the system to perform complete, precise scans of inventory stacked up to 15 meters high on warehouse racks, a height that was unsafe and inefficient for manual counting.

 

Seamless Integration:

The Cypher systems required minimal changes to Leon’s physical infrastructure. They quickly and seamlessly integrated with their existing Warehouse Management System (WMS) for real-time data synchronization. The implementation involved initial site mapping and minimal training for the Leon’s team, ensuring a rapid path to deployment and ROI.

 

Autonomous Data Collection:

The robots autonomously navigated Leon’s facilities, scanning the showroom and warehouse shelves to capture precise item-level data, including quantity and location, and transferring that data directly into the existing ERP.

The Results: Precision and Productivity

99.8% Inventory Accuracy

Leon’s achieved an industry-leading inventory accuracy of 99.8%, eliminating the human error inherent in the old process and providing a single source for all inventory data.

Elimination of Downtime

By shifting to autonomous counting, Leon’s completely eliminated the need to shut down aisles or restrict ERP access, maximizing operational hours and speeding up order fulfillment.

90% Time Reduction

The weekly cycle counting task, which previously required 20 hours of employee time and operational shutdown, was reduced to an autonomous task completed in just 2 hours.

Enhanced Operational Value

 

Freed from repetitive, low-value counting tasks, staff were reallocated to high-value, customer-facing roles—such as detailed customer service, sales support, and order processing—that directly contribute to revenue and satisfaction. The introduction of this cutting-edge technology boosted employee morale, reinforcing Leon’s commitment to modernization and customer experience.

autonomous warehouse solutions

“We met with the major players expressing what success would look like from our perspective given our operational processes. This included sharing reports, distribution centre walk throughs, efficiency projections and financial implications. Cypher Robotics was the one company willing to work closely with our operations teams to ensure the proposed solution aligned with both our culture and our processes. Cypher was very accommodating to ensure our project vision and success were achieved. We’re extremely happy with the returns that we have received, not only on productivity and efficiency but also overall acceptance into the organization.”

Luke Leon

Vice President of Operations and Corporate Strategy, Leon’s

Looking Ahead

 

Leon’s continues to leverage Cypher Robotics solutions, setting a new standard for inventory management in the retail industry. This partnership exemplifies how intelligent automation can drive significant operational improvements, a strong return on investment and a foundation for future business growth.

About Cypher Robotics

 

Cypher Robotics is a Canadian company that provides autonomous robotics solutions to modernize warehouse operations. Their flagship product, Captis, is an autonomous mobile robot (AMR) with an integrated, tethered drone that performs fully autonomous inventory cycle counting with high accuracy.

This solution, along with the RFID counting robot, eliminates manual scanning, improves inventory accuracy, and boosts overall efficiency.

Ready to see results? Contact us for a free consultation.

New Zealand Captis deployment makes the news

New Zealand Captis deployment makes the news

By Cypher Robotics

 

It’s always nice when someone takes note of what you’re doing. And it’s particularly nice when that someone is mainstream media.

This week, both the New Zealand Herald and major New Zealand radio station NewstalkZB picked up on our deployment in Auckland. They did so because there’s actual news here.

Our trial deployment in New Zealand is a partnership with the country’s leading telco, Spark (more on that relationship here). It’s also a partnership with Ericsson, the world’s largest provider of telecommunications hardware. Odds are, your mobile plan runs on a network built by Ericsson.

As large companies increasingly embrace automation and the Industry 4.0 space, demand is growing for private 5G networks. These enable secure, low-latency closed networks for all the data throughput required by smart, interconnected devices.

The news here is that Air New Zealand, which has a stated goal to be “a leading digital airline globally,” has – in conjunction with Spark and Ericsson – installed the country’s first private 5G network at its Auckland warehouse. That network has been installed so our Captis cycle counting solution can operate securely and at peak efficiency in its 9,000 square metre (53,800 square feet) facility.

We’ll get into more details in a moment, but this brief radio interview with Spark New Zealand’s Customer Director for Enterprise and Government, Mark Beder, provides a great overview.

WHAT WE’RE DOING

 

Our Captis cycle-counting and precision scanning solution is an autonomous mobile robot about one metre high. Using powerful compute, machine vision and an autonomy software stack, Captis can navigate even massive warehouses on five-hour missions before returning to a wireless recharge base. It can carry out precision scans for digital twins while carrying out its other work. No infrastructure changes are required.

That other work involves a tethered drone that rests on top of Captis. When Captis heads down aisles, the drone ascends and scans any codes on warehouse stock. It counts that stock as it goes, with all data instantly uploaded to a client’s Warehouse Management Software or Warehouse Execution Software. (An additional module can replace the drone for RFID captures in, say, a showroom setting.)

Our deployment in New Zealand is a first for that country, and Spark believes it heralds the beginning of wider adoption of private 5G networks.

“It’s really exciting to have the first one under way and it really is a good test for us to really figure out how we can also solve different types of problems,” Spark’s Mark Beder told the New Zealand Herald.

In the same article, Ericsson’s Head of Enterprise for Private 5G networks Ian Ross said Air New Zealand’s warehouse is “a very complex radio environment,” adding ““Wi-Fi has struggles providing a good signal quality in the depths of the aisles, particularly with the height of the racks, where we find 5G is optimised for this type of environment.”

 

DEPLOYMENTS

 

Providing one of the flagship pieces of technology for this venture is a huge opportunity for Cypher Robotics. But it’s not the first. The company has been carrying out trials for more than a year with one of Canada’s leading retail outlets – a company that has hundreds of large warehouses across the country and large turnover of its retail projects. Captis has been scanning in one of those warehouses – and another unit is about to be deployed in a second location.

“Captis has been proven in Canadian trials,” says Cypher Robotics Founder and CEO Peter King. “The partnership with Spark, Ericsson and Air New Zealand allows us to operate in a private 5G network environment – which is a first for us. We look forward to helping to demonstrate the benefits of these networks in an Industry 4.0 setting.”

Below: Cypher Robotics Founder/CEO Peter King at Air New Zealand’s Auckland warehouse

Cypher Captis App Spark Accelerate Peter King

CYPHER’S TAKE

 

We’re obviously pleased to be taking part in this trial in New Zealand – especially since it involves that country’s first private 5G network. It’s also gratifying to see coverage from the news media.

“This is a highly significant deployment for Cypher Robotics – and the first outside of Canada,” explains Peter King. “We’re grateful for our robust partnerships with Spark, Ericsson and Air New Zealand as we demonstrate the efficiency and accuracy Captis brings to cycle-counting within a private 5G network setting.”

If you missed it the first time around, here’s a link to that New Zealand Herald story.

Cypher, Ericsson share the stage at Detroit’s big Automate 2025 show

Cypher, Ericsson share the stage at Detroit’s big Automate 2025 show

By Cypher Robotics

 

Greetings from Detroit, where Cypher Robotics is pleased to be sharing a booth with telecom leader Ericsson at the big Automate 2025 show. More than 40,000 people are attending, so it’s a pretty big deal.

Specifically, we’re displaying our cycle counting solution, Captis, alongside Ericsson’s Enterprise Wireless Solutions division. Captis is an autonomous mobile robot that can capture inventory in even massive warehouses in a single five-hour shift.

It does so in one of two ways. In the back end of a warehouse, a tethered drone ascends from the Captis AMR base. That drone scans product codes as the AMR moves its way autonomously down the aisles. All data is uploaded in realtime to existing warehouse management software.

By swapping out the drone’s “nest” for a different module on top of Captis, the system is capable of capturing RFID tags. We’ve found this particularly useful for getting an accurate count in showrooms, where stock is frequently sold directly from the floor. (And yes, Captis can do this work while customers are in the store.) Captis can also, we should note, carry out precision scans for digital twins while it’s on the job.

But there’s a secret sauce here that really enables Captis to shine in an Industry 4.0 setting: A private 5G network. And that…is the reason we’ve joined Ericsson at Automate 2025.

Below: Captis and its tethered drone, ready for another warehouse shift…

Captis with drone

THE 5G CONNECTION

 

If you’re not aware, Ericsson is the world leader in telecommunications hardware and software. If you’ve got a cell phone – and who doesn’t – odds are you’re using a network built by Ericsson regardless of provider. Those are, obviously, public networks.

But Ericsson also builds private 5G networks for industry. Earlier this year, Jaguar Land Rover (JLR) installed one of those networks to enhance its auto manufacturing in an Industry 4.0 setting.

“This cutting-edge networking technology is enhancing the production of Range Rover vehicles by supporting business-critical applications such as vision systems, IoT sensors, and production tools,” explains this Ericsson post. “The deployment of Ericsson Private 5G is a pivotal step for JLR in embracing Industry 4.0.”

Industry 4.0 is a highly automated setting, where smart devices communicate with each other in a low-latency, high-bandwidth, highly secure network. In addition to the ability to monitor all devices, these systems also offer predictive maintenance analytics to reduce unplanned downtime. We reached out to Ericsson for more.

“As part of their digital transformation and push towards Industry 4.0, we’re seeing manufacturers make investments in key areas like autonomy, industrial IoT devices and advanced analytics,” says Ericsson’s Jan Diekmann, the company’s Global vertical lead manufacturing – Private 5G Networks.

But why not simply hop on your local cellular provider network?

“If you use a public network, your data goes through that public network,” says Diekmann. “If you have a private network, you get the security that comes with having the data managed by you. You control who sees it, where it goes. You can also accommodate a high density of devices in a small area – which is critical in an Industry 4.0 setting.”

 

THE CYPHER CONNECTION

 

So how do you demonstrate the benefits of a private 5G network to industry? It’s not like you can point to invisible data flying through the ether.

That’s where Cypher Robotics and Captis come in. Because these devices are intended for an Industry 4.0 setting, they’re a tangible way to demonstrate the benefits of such networks.

“That’s the reason we like to showcase use-cases. We’re really trying to help manufacturers see the value of a private 5G network and bring the concept to life,” adds Diekmann.

Below: Cypher Robotics Founder and CEO Peter King, left, along with partners Ericsson and Slolam Consulting

Peter King with Ericsson, Slolam Consulting Hannover Messe 2025

THE VIEW FROM CYPHER

 

We’re obviously pleased that Ericsson wanted Cypher Robotics onboard for Automate 2025. It’s an important show – and a great way to get our solution in front of additional potential clients.

We’re equally pleased to help Ericsson showcase how private 5G networks will, over time, become ubiquitous in the Industry 4.0 landscape.

If you’d like more information about the Captis solution, feel free to get in touch here.

Cypher Robotics, Ericsson partner at Hannover Messe 2025

Cypher Robotics, Ericsson partner at Hannover Messe 2025

By Cypher Robotics

 

We’re back home now – and it’s been a bit of a whirlwind.

At the end of March, we packed up Captis – our cycle counting and precision scanning solution – and flew to Germany for the big Hannover Messe 2025 show. It was a massive show of automation and other innovative technologies; some 4,000 exhibitors highlighted 10,000 products and solutions for 127,000 attendees.

“This is one of the biggest shows on the planet, and a great venue for Cypher Robotics,” explains company Founder and CEO Peter King, who attended. We partnered with Ericsson – the global leader in telecommunications hardware and software – at the event, which was also a big deal for Canada.

We were the “partner country,” which meant that Innovation, Science and Economic Development Canana was a key sponsor of the show. If you check out this highlight reel, you’ll see a robotic goalie built by an Ontario high school robotics team.

THE CAPTIS SOLUTION

 

Captis is a three-in-one device that can autonomously count inventory, scan products with RFID tags and carry out precision scans. When cycle counting in a large warehouse, a tethered drone attached to the AMR base scans all codes on missions that can last as long as five hours. All that data is transmitted wirelessly to a company’s existing Warehouse Management Software or Warehouse Execution System. It’s very much an Industry 4.0 solution.

“There was a lot of interest in Captis at Hannover Messe,” says King. “People immediately understand the value proposition.”

And so does Ericsson.

 

ERICSSON AND 5G

 

Ericsson is the global leader in providing the critical components that enable 5G networks. And, with the emphasis on IR4, continues to push the technology envelope. The firm recently announced that, in conjunction with Verizon and Qualcomm, the companies had achieved a record-breaking uplink speed of 480 Mbps.

“Emerging applications, such as smart surveillance, industrial automation, augmented reality devices and generative AI models, require massive amounts of data to be continuously uploaded for analysis, decision-making, and model training,” said Srini Kalapala, Senior Vice President of Technology and Product Development at Verizon in a news release.

AI-driven products like Captis rely on high speed networks. And, as companies embrace Industry 4.0, many are starting to opt for the security and reliability of their own, highly secure, private 5G networks.

“Products like Captis really help demonstrate how private 5G networks can help utterly transform businesses in this IR4 landscape,” says King.

Ericsson’s website concurs:

“As manufacturers modernize their operations, the need for the right connectivity has never been more critical. Data transformation in manufacturing starts with a unified connectivity platform that seamlessly integrates your existing digital assets to enable new technologies. At the heart of this transformation is 5G connectivity, delivering scalable, flexible solutions that harness massive amounts of data generated by Industrial IoT devices.”

Below: Peter King (l) with partners from Ericsson and Slolam Consulting at Hannover Messe 2025, followed by an image of Captis in a large Canadian warehouse

Peter King with Ericsson, Slolam Consulting Hannover Messe 2025
Captis with drone

THE CYPHER VIEW

 

Strategic partnerships are always important in business. Arguably, such partnerships are even more important as the world transitions more fully into Industry 4.0. All the Smart Devices in the world are meaningless without robust data pipelines, so we are very pleased to be in a partnership with Ericsson – and view it as validation of our products and vision.

“Cypher would like to thank Ericsson for the opportunity to share the stage at Hannover Messe 2025,” says Cypher Founder and CEO King. “This was a tremendous opportunity to not only showcase Captis before a global audience of decision-makers, but also to demonstrate the role private 5G networks will play in IR4.”

Interested in learning more about the Captis solution? Hit us up here

Cypher’s Captis takes the ‘ick’ out of inventory

Cypher’s Captis takes the ‘ick’ out of inventory

By Cypher Robotics

 

“Yay – time to do inventory!!”

We’re willing to bet no one has said that – ever – with the possible exception of a manager instructing employees it’s that time once again. Why? Because it’s not an intrinsically fulfilling task. In fact, those who’ve carried out this job might argue it’s the polar opposite: A dull, repetitive grind they can’t wait to be done with. And then? Two weeks, a month or three months later – they’re back at the same task.

Before we dive into the solution, we offer a shout-out to those who’ve carried this out in the past, or who might still have this on their plate as part of their job description in a major warehouse or large retail operation. We understand, completely, that cycle counting produces valuable, crucial data for your employer that informs high-level decisions on stock replenishment, retail sales, discontinued blow-outs…the list goes on.

But while it’s valuable for the employer, it’s one of those jobs that always fills one or more of the three D’s: Dirty, dull, and dangerous. Dull? You bet. Scanning codes off endless boxes on endless shelves with a handheld scanner is so repetitive that it’s the very definition of dull. Dirty? Well, hopefully not so much (depending on the warehouse). But danger? In most large warehouses, that’s very real. Employees often have to scan not only at ground level but at height. And that means the employee has to be lifted to the same height as the inventory.

Yes, there are occupational health and safety standards that must be met: You can’t send an employee up on a rickety ladder anymore (thank goodness). But – whether using a modified forklift or some other mechanical aid – human beings still have to be lofted up to heights from which a fall could cause serious injury or worse. And when you combine this with the fact that doing a repetitive task can put your brain on autopilot, accidents can and unfortunately do happen.

“Falls are among the most common causes of serious work related injuries and deaths. Employers must set up the work place to prevent employees from falling off of overhead platforms, elevated work stations or into holes in the floor and walls,” says the US Occupational Safety and Health Administration (OSHA).

In Canada, the Federal Government tracked 16 workplace fatalities due to falls from height between 2010 and 2014. So now is as good a time as any to share some tips on avoiding workplace slips and falls from the Canadian Centre for Occupational Health and Safety – which also informs us that 30 per cent of reported workplace falls are from height.

Slips and Falls CCOHS

THE SOLUTION

 

There’s no question that cycle counting is crucial to any major operation with inventory. There’s also no question that the task is dull and carries some inherent risk. In addition to that, human beings make mistakes – particularly when they’ve been carrying out a highly repetitive task over the course of hours.

Cypher Robotics was formed because of those problems. Specifically, to create a solution to them. That solution is Captis.

Captis is an Autonomous Mobile Robot system that can carry out three separate tasks. It can:

  • scan warehouse inventory, including at height, on missions up to five hours
  • capture RFID tags
  • capture 2D and 3D precision scans

And all of this data? It’s seamlessly and securely uploaded into existing Warehouse Management Software (WMS) in real-time, offering decision-makers both instant and accurate data. Bonus: It never gets tired of the task and it can’t get injured.

 

HOW IT WORKS

 

When it comes to inventory at height in a warehouse situation, Captis has two components that work seamlessly together. The first is that AMR base. Equipped with high-level compute, multiple sensors and a hefty onboard power supply, it can autonomously explore the warehouse. That includes working its way up and down aisles.

But the real magic here is an aerial component. In this configuration, for warehouse cycle counts, Captis is equipped with what we call a “nest.” Instead of a bird, that nest is occupied by a drone. That drone is linked to the base through a tether – which both provides continuous power for the drone (eliminating the need to come back and recharge after brief flights) and also serves for data transfer back to the base.

As Captis works its way down aisles, the drone ascends to height and scans inventory. It doesn’t matter if the product has bar codes, QR or something else – the system is code-agnostic. As the data reaches the base, it’s wirelessly and securely transmitted to integrate with whatever software platform the company uses for cycle counting. After Captis completes a run down an aisle, the drone ascends (or descends) to the next level of stacked inventory at height and Captis goes back for more data. It will keep running for an entire mission – up to five hours – which we’ve found is long enough to capture inventory in a 100,000 square foot warehouse.

Captis is also up for capturing showroom inventory. The ‘nest’ is replaced with a module for sensing and capturing RFID tags. Once again, Captis will autonomously calculate its way around the space, using Simultaneous Localisation and Mapping (SLAM) until it has covered the entire showroom floor. And once again, all data is uploaded in real-time.

And let’s not forget precision scans. Having an up-to-date picture of a warehouse or showroom can be incredibly useful for planning purposes – and can be used to track construction projects and even produce a full 3D replica of existing facilities in order to plan the build of a new one. It can also be put to use in showroom spaces to help assess and plan for optimised customer flow. The list goes on.

Captis never asks for breaks and doesn’t require any infrastructure changes. And when a mission comes to a close, it doesn’t ask for assistance, either. Sensing that it’s five-hour run is nearly complete, Captis makes its way to a wireless docking station where its batteries are recharged. It’s then ready for its next mission.

Below: Captis on a deployment in a warehouse

current Captis

REALLY?

 

We know there’s a lot of hype out there. Does Captis really do everything we say it can?

Absolutely. We have a partnership with a major Canadian retailer and have been deployed in one of its many warehouses for more than a year to complete R&D testing. This has resulted in both cost savings for the retailer – which has been able to quickly identify end-of-stock inventory and get it out the door (among other insights) – and further tweaks to maximise the capabilities and human-robot interaction of Captis. We have even deployed it on a showroom RFID inventory capture while customers were on the floor (they find Captis pretty intriguing, and the AMR is programmed to avoid bumping into even distracted customers).

When we launched Captis, there was a lot of buzz. Many companies within North America were keen to explore this solution – and that interest has spread. Recently, CEO Peter King was invited to New Zealand to present and demo the system by the country’s leading telco provider, Spark. And it wasn’t just to bring the robot – it was to form a partnership. Companies like Spark see not only the utility of the Captis system, but feel it’s a perfect platform to fully exploit and demonstrate the value of private 5G networks.

 

WHAT ABOUT JOBS?

 

That’s a good question. Won’t Captis simply displace large numbers of people devoted to cycle counting?

The answer is no. Cycle counting is usually not a full-time task in warehouses. Generally, warehouse staff are assigned to carry out this task in addition to their regular duties. During peak seasons, sometimes additional temporary staff are brought onboard to assist with this repetitive task. Even on short-term contracts, attrition is a common problem.

In the Canadian warehouse where we have been deploying Captis, employees have welcomed the technology – since it frees them up from what was a highly unsatisfying task. No one has complained to us, ever, that they are going to miss carrying out this work.

Below: Cypher Robotics CEO and Founder Peter King doing a demo in New Zealand, followed by an image of the Captis mobile app

Cypher Captis App Spark Accelerate Peter King
Cypher Captis App Spark Accelerate

THE CYPHER PERSPECTIVE

 

This is obviously an exciting time for Cypher Robotics. The company has not only fine-tuned the technology over the past year, but has begun forging partnerships at a global level. The high interest in Captis has exceeded our expectations.

“We developed Captis after carefully examining the needs of companies operating at scale with large inventories,” explains Founder and CEO Peter King.

“There was an extensive consultation process before we began working on this solution. Based on our deployment with our flagship Canadian client – whom we look forward to revealing in the near future – we can state with confidence that Captis is the answer to both code and RFID cycle counting, as well as a seamless method of capturing ongoing precision scans.”

Interested in learning more? Reach out to us here.